Website: https://snakysol.com
Overview
Thank you for shopping with SnakySol. We are committed to providing high-quality household cleaning products and ensuring customer satisfaction. If you are not completely satisfied with your purchase, please review our Refund and Returns Policy below.
Returns
- We accept returns within 30 days of receiving your order.
- To be eligible for a return:
- The product must be unused and in its original condition.
- The item must be returned in its original packaging.
- Proof of purchase or order confirmation is required.
- Products must not be damaged due to misuse or improper handling.
We reserve the right to refuse returns that do not meet these conditions.
Non-Returnable Items
For hygiene and safety reasons, the following items cannot be returned unless they are damaged or defective:
- Opened or partially used cleaning products
- Products with broken safety seals
- Clearance or final sale items
- Gift cards
- Customized or special-order products
Refunds
- Once your returned item is received and inspected, we will notify you of the status of your refund.
- If approved, your refund will be processed to your original payment method within 5–10 business days, depending on your payment provider.
- Shipping charges are generally non-refundable unless the return is due to our error or a defective product.
Exchanges
We only replace items if they are:
- Defective
- Damaged during shipping
- Incorrectly shipped
If you require an exchange, please contact our customer support team before returning the item.
Damaged or Defective Items
- If your item arrives damaged or defective, please contact us within 48 hours of delivery with photos of the damage.
- We will arrange a replacement or full refund at no additional cost.
Return Process
To initiate a return or refund:
- Contact our support team at info@snakysol.com with your order number and reason for return.
- Pack the item securely in its original packaging.
- Ship the item to the return address provided by our team.
Contact Us
If you have any questions regarding returns or refunds, please contact us:
SnakySol
Website: https://snakysol.com
Email: info@snakysol.com
Our customer support team will be happy to assist you with any questions regarding your order.